Building a foundation for what’s next
Deloitte and ServiceNow identified five workflow automation trends and a roadmap to navigate rapid change in 2023.
Then, GenAI unleashed new innovations faster than we ever could have imagined. In 2024, you must make the right GenAI moves to avoid the hype—and discern what drives value and what’s just noise.
By staying ahead of these five trends, you can propel your business into the future:
- Tap the human element of AI to win stakeholder trust and support
- Invigorate your digital core to modernise your infrastructure, systems and tools
- Protect data with confidence and lead the cybersecurity charge
- Innovate in your industry to solve tough challenges
- Unlock value from the next generation of managed services to translate tech into ongoing business value
Turn your AI vision into long-term value with Deloitte and ServiceNow.
Harald Heimensen
I am an Enterprise Service Management specialist with over 15 years of experience across sectors and industries including Financial, Agri, Healthcare and Government. I specialise in ServiceNow and have delivered 50+ large scale projects in both Europe and New Zealand. I’m passionate about using technology to solve business problems. I focus on how people use technology and how it can be used to improve the ways people operate in their day to day work. My skills include: Enterprise Service Management Solution implementation, Process design, IT Maturity Assessments , Operating Models, and Data Reporting and analytics.
Matt Dalton
Matt is passionate about technology and how it influences, and shapes people lives. He gets a great deal of satisfaction from helping clients achieve outcomes through the technology choices they make and the way they implement them.